5
min read
By Yogesh
AI in market research

Market Size Overview

The global market research industry reached $150 billion in 2025, marking a clear inflection point where AI, synthetic data, and mobile-first methodologies have become essential rather than optional. Within this broader landscape, the AI-based research services market specifically was valued at $7.97 billion in 2025 and is projected to reach $35.42 billion by 2035, representing a 344% increase over the decade at a CAGR of 16.1%. The leading segment within AI-based research services is AI-accelerated survey analytics, which holds a 38.3% share in 2025.

The overall AI market that powers these research capabilities is substantially larger. Estimates range across sources, but broadly converge on a figure between $235 billion and $390 billion for 2025, with industry research pegging it at $390.91 billion and projecting a 30.6% CAGR to reach $3.5 trillion by 2033. UNCTAD projects the AI market will grow from $189 billion in 2023 to $4.8 trillion by 2033, a 25-fold increase in a single decade. The AI in marketing segment specifically is valued at $24.03 billion in 2025 and projected to hit $215.03 billion by 2035 at a CAGR of 24.5%.

AI Adoption Among Market Researchers

The adoption of AI within the professional market research community has reached a tipping point, with the following key statistics:

  • 83% of market research professionals plan to invest in AI for research in 2025
  • 47% of researchers worldwide already use AI regularly in their market research activities
  • 73% of researchers feel very confident or extremely confident applying AI to their work
  • 25% of researchers are concerned that AI's impact is outpacing their personal or team skills
  • Asia-Pacific and Japan lead global AI adoption among researchers at a 58% usage rate; North America lags at 39%
  • 45% of organizations overall report using AI in production (up from prototype/experimental stages) as of H1 2025
  • 66% of organizations are considering AI for Engineering and R&D; Customer Support and Sales and Marketing follow closely
  • 60% of marketing departments worldwide will integrate at least one AI technology by the end of 2025, per Gartner
  • 56% of marketers are already actively implementing AI in their companies as of 2025

Enterprise organizations lead AI integration with a 75% adoption rate, compared to approximately 50% for midsize companies. The average number of LLM families used or considered by organizations increased from approximately 2.8 to 4.7 between 2024 and 2025, indicating market maturation and broader experimentation.

Efficiency and ROI Statistics

  • AI delivers measurable productivity and cost benefits to researchers and marketers:
  • AI tools analyze data 100 times faster than traditional methods
  • AI-powered chatbots cut response times by 60% and customer service costs by 50%
  • Analysis that traditionally took weeks now takes hours with AI-powered platforms
  • SMB marketers using AI save an average of 13 hours per week, equivalent to a full extra workday
  • SMB marketers using AI save close to $5,000 per month in operational costs
  • 77% of AI users report increased confidence in their work
  • 82% of marketers have engaged with AI for at least one task, but only 23% use it throughout the entire campaign process
  • 60% of respondents in PwC's 2025 Responsible AI survey said AI boosts ROI and efficiency
  • In India, businesses using AI for marketing see 3.5x higher ROI compared to traditional approaches
  • Retail companies saw 15% higher conversion rates after deploying AI chatbots during peak sales events
  • PwC estimates AI could contribute up to $15.7 trillion to the global economy by 2030, largely through productivity gains

Synthetic Data in Market Research

Synthetic data, which uses AI to generate artificial respondents that statistically mirror real consumer populations, is one of the fastest-growing subsets of AI-driven research:

  • The global synthetic data generation market was valued at $603.61 million in 2025 and is projected to reach $6.91 billion by 2034 at a CAGR of 31.1%
  • 69% of market researchers have adopted synthetic data methods as of 2025
  • Synthetic data studies show a 95% correlation to actual results while reducing time-to-insight by up to 90%
  • AI-moderated interviews generate 4.5x more insightful responses than traditional surveys
  • Harvard Business School research found that LLM-created synthetic customers produced realistic and accurate preferences for familiar product attributes in category simulations, enabling teams to test dozens or hundreds of concepts using AI as an initial filter

The synthetic data market's explosive trajectory reflects a structural shift: rather than recruiting human panels for every research project, companies can run continuous, scalable simulations. Startups such as Simile and Aaru (the latter in partnership with Accenture) are building AI-powered populations that act like real customers and can be queried at any time.

Generative AI in Consumer Insights

Generative AI is reshaping how consumer insights are gathered and interpreted:

  • The global generative AI market was valued at $37.89 billion in 2025 and is projected to reach $1.21 trillion by 2035 at a CAGR of 36.97%
  • By 2030, GenAI software alone is projected to grow to $220 billion, rising from $63.7 billion in 2025, at a 29% CAGR
  • The top eight generative AI vendors held a 63% market share in Q2 2025
  • 71% of consumers want generative AI integrated into their shopping experiences
  • 58% of consumers have replaced traditional search engines with Gen AI tools for product and service recommendations, up from 25% in 2023
  • 68% of consumers want Gen AI tools to aggregate results from multiple platforms into one integrated search experience
  • Two-thirds of Gen Z and millennials want hyper-personalized content and product recommendations powered by Gen AI

AI Investment and Spending

  • Global investment in AI reached record levels in 2025 and continues to accelerate:
  • Global AI investments hit $225.8 billion in 2025, representing 48% of all venture funding concentrated in a single sector
  • Worldwide AI spending is projected to reach $1.5 trillion in 2025 and surge to $3.3 trillion by 2029 at a 22% CAGR, per Gartner
  • US companies alone spent $37 billion on generative AI in 2025
  • 25% of marketing budgets in India are now allocated to AI tools, up from just 8% in 2024
  • 71% of global CIOs in a recent survey said their AI budgets would be frozen or cut if value could not be demonstrated within two years
  • The marketing and sales function holds the largest AI market share at 28.01% of business applications in 2025
  • Generative AI is forecast to grow at a 43.4% CAGR within the broader AI market, making it the fastest-growing technology segment

Regional AI Adoption in Research

RegionAI Adoption Rate (Researchers)Key Characteristics
Asia-Pacific and Japan58%Highest adoption globally; strong government-backed AI programs
EuropeGrowingUK at 9.3% CAGR (AI research services); Germany at 6.9%
North America39%Lags in researcher adoption; US AI research services CAGR 5.9%
India16.0% CAGR (AI research services)Fastest-growing in AI research services; 73% YoY growth in AI marketing

Key Use Cases

AI transforms market research across the entire research lifecycle:

  • Survey design and automation - AI generates questions dynamically based on prior responses, reducing design time and improving relevance
  • Sentiment analysis and social listening - NLP tools scan social media, reviews, and forums to track consumer sentiment in real time
  • Synthetic respondent simulation - AI agents simulate entire consumer populations for concept testing, conjoint analysis, and willingness-to-pay estimation without recruiting human panels
  • Predictive analytics and trend forecasting - Machine learning models identify emerging patterns from historical datasets and signal early market shifts
  • Qualitative data analysis - AI tools like Coloop AI analyze open-ended survey responses and generate thematic summaries, quotes, and top-line insights at scale
  • Persona generation - Platforms like Atypica.AI create 300,000+ AI personas grounded in real social media data and psychological profiles, enabling consumer interviews in 10-20 minutes at 100x lower cost than traditional agencies
  • Competitive intelligence - AI continuously monitors competitor activity, pricing, and positioning across digital channels

AI Research Platform Landscape

The market research vendor landscape has bifurcated between legacy firms and AI-native challengers. Traditional players including Nielsen, Kantar, and Ipsos are integrating AI into existing workflows, while digital-first firms such as Qualtrics, Zappi, and Quantilope offer self-serve SaaS platforms with virtual panel simulations and subscription-based insights. AI-native research startups are growing quickly and signing large enterprise deals, co-opting budget that historically went to traditional market research and consulting firms.

The shift is structural: early AI platforms still rely on panel providers to source human respondents for surveys, but a newer generation of companies is replacing the human survey process entirely by simulating societies of generative AI agents. This turns market research from a lagging, one-time input into a continuous, dynamic capability that can live inside a business workflow rather than sitting outside it as a periodic project.

Conclusion

AI has moved from experimental to essential in market research. The industry sits at a structural inflection point where the question is no longer whether to adopt AI, but how fast and how deeply. The numbers tell a clear story. The global market research industry reached $150 billion in 2025, and the AI-specific slice of that is growing at 16.1% annually, set to more than quadruple to $35.4 billion by 2035. Adoption among professionals is accelerating, with 83% planning AI investment yet only 47% using it regularly - a gap that represents the single largest near-term growth opportunity in the sector.